bd bijli Privacy Policy
We take your personal information very seriously. This document explains in detail what information bd bijli collects, why it collects it, and how that information is kept secure.
Last Updated: 2025 — This policy may change at any time. The version published on the site after any change will be considered the current one.
Introduction and Scope
The privacy of every person who uses the bd bijli platform matters greatly to us. This Privacy Policy ("Policy") describes what personal information we collect, how we process it, when we share it, and what measures we take to keep your information secure.
This policy applies to the website https://bdbijli.cam and all services associated with it. By creating an account or starting to use the service, you are considered to have accepted the terms of this policy. For details about our site's services and the general rules of use, please read the Terms and Conditions page.
We only collect information from individuals aged 21 or above. If a user who is a minor uses the site and provides information, that information will be deleted as soon as it comes to our attention.
1.1 Scope of the Policy
This policy applies only to bd bijli's own services. Third-party websites or payment gateways — such as bKash, Nagad, Rocket, or Upay — are governed by their own privacy policies, for which bd bijli is not responsible.
What Information We Collect
bd bijli collects various types of information, described below under two main categories:
2.1 Information Provided Directly
When you create an account or use our services, the following information is collected:
- Full name and date of birth
- Mobile number and email address
- National ID card or passport number (for identity verification)
- Bank account or mobile wallet details (for transaction purposes)
- Financial information related to deposits and withdrawals
- Messages or complaints submitted to customer support
2.2 Automatically Collected Information
The following information is automatically logged while browsing the site:
- IP address and device type
- Browser version and operating system
- Pages visited and time spent
- Referrer URL (where you came from before reaching the site)
- Cookie and session data
Purpose of Data Use
bd bijli uses collected information only for the legitimate purposes listed below. It is never sold or transferred to any third party without permission.
3.1 Account Management
Information is used to verify user identity, keep accounts secure, and validate the login process. This information is also needed during OTP verification and password recovery.
3.2 Processing Financial Transactions
Bank and mobile wallet details are required to process deposits and withdrawals. This information is used to complete transactions via bKash, Nagad, Rocket, and Upay. The minimum deposit is ৳300 and the minimum withdrawal is ৳1,000 — accurate information is essential to process these transactions correctly.
3.3 Service Improvement
Data is analysed to improve the user experience, identify technical issues, and evaluate platform performance.
3.4 Communication and Support
Personal contact information is used to provide customer support via 24/7 live chat and email, and to send important notifications.
3.5 Fraud Prevention
Information is used to detect suspicious activity, prevent money laundering, and maintain the overall security of the platform.
Data Sharing and Disclosure
bd bijli does not sell any user's personal information. However, information may be shared with third parties in the specific circumstances described below:
4.1 Payment Processors
Necessary information is shared with bKash, Nagad, Rocket, Upay, and bank transfer service providers to complete financial transactions. These third parties operate under their own data protection policies.
4.2 Technology Service Providers
Limited information may be shared with trusted technology service providers for the technical operation of the site, server maintenance, and software support — but only under contract and for specific purposes.
4.3 Legal Obligations
Information may be disclosed to comply with valid orders from courts or government authorities under the laws of Bangladesh. In such cases, bd bijli does not disclose more information than legally required.
Cookies and Tracking Technologies
bd bijli uses cookies and similar technologies to run the website smoothly and improve the user experience.
5.1 Types of Cookies
- Essential Cookies: Required to keep login sessions active and to run basic site functions.
- Functional Cookies: Help remember language preferences and site settings.
- Analytics Cookies: Used to analyse site traffic and usage patterns, but no personal information is attached.
5.2 Cookie Controls
Cookies can be blocked or deleted from your browser settings. However, disabling essential cookies may cause some parts of the site to not work properly.
Data Security Measures
bd bijli follows industry-standard technology and processes to keep your information secure. We use SSL (Secure Socket Layer) encryption, which ensures that all data transmitted between your browser and our servers remains encrypted.
6.1 Technical Security
- Data transmission secured with the latest TLS protocol
- Passwords stored in encrypted form — never in plain text
- Regular security assessments and vulnerability testing
- Automated firewall and monitoring systems to detect suspicious activity
6.2 Administrative Security
- Only authorised staff can access information on a need-to-know basis
- Third-party access is limited by contract and confidentiality terms
- A response plan is in place to act quickly in the event of a data breach
If you notice any security issue or suspicious activity, please contact our 24/7 customer support. To learn more about playing responsibly with us, please read the Responsible Gaming page.
Data Retention and Deletion
bd bijli retains your information for as long as it is needed to provide the service or as required by legal obligations.
7.1 Retention Period
- Active account data: until the account is closed
- Financial transaction records: for the period required under applicable law
- Customer support communications: for a reasonable period after the issue is resolved
7.2 Account Closure Process
If you wish to close your account, please submit a request to our customer support via live chat or email. Even after account closure, certain information may be retained to meet legal obligations.
Your Rights
As a user of the bd bijli platform, you have the following rights over your own information:
- Right to Access: You can find out what information we hold about you.
- Right to Correction: You can request that incorrect or outdated information be corrected.
- Right to Deletion: You can request that specific information be deleted, where there is no legal obligation to retain it.
- Right to Object to Processing: You can object to your information being processed for specific purposes.
- Right to Data Portability: You can request a copy of your information in a machine-readable format.
To exercise any of the above rights, please contact our support team. We provide assistance in Bengali and English, 24/7. For answers to general questions about bd bijli, you can visit our FAQ page.
Policy Changes and Updates
bd bijli reserves the right to change this privacy policy as needed. After any change, the updated version will be published on the site and the new date will be noted at the top of the page.
For significant changes, we will attempt to notify registered users via email or live chat. However, it is the user's own responsibility to read the policy regularly and stay updated.
Continuing to use the site after any change will be considered acceptance of the revised policy. To learn more about bd bijli, please read the About Us page.
Contact and Complaints
If you have any questions, concerns, or complaints about this privacy policy, please contact us:
- Live Chat: Available 24/7 from any page on the site
- Email: [email protected]
- Language: Support is available in both Bengali and English
We will review your complaint and work to resolve it as quickly as possible. All privacy-related complaints are sent directly to our data protection team.